McWilliams Moving and Storage wins TheMIGroup Worldwide Partner Network® Award

For Immediate Release

Dubrovnik, APRIL 25TH, 2018 – McWilliams is pleased to announce that we received TheMIGroup’s 2017 award for Transportation Partner of the year award for the Americas.

TheMIGroup Worldwide Partner Network® Awards are based on a set of evaluation criteria designed to quantify our Partners’ quality service performance and have quickly become a benchmark for excellence in the Global Relocation Industry.  The Awards recognize the achievements and outstanding service delivery excellence of TheMIGroup’s network providers over the past year.  This year’s winners excelled in all areas evaluated and consistently demonstrated high quality service and a desire to exceed expectation.

This year’s Award Ceremonies were hosted by TheMIGroup’s Dwayne Waldrop, vice president, supply chain management; Theresa Banbor, team leader, provider management, supply chain management. In addition, Roberta Mura, Partner – Strategy and Development of MRS Global and chairperson of TheMIGroup International Partner Advisory Council spoke to the group.

In receiving TheMIGroup Worldwide Partner Network® Award, McWilliams reinforces its commitment and dedication to delivering high-quality services, not only to TheMIGroup’s clients, but also to our own clients and their employees.

About TheMIGroup

Founded in 1978, TheMIGroup is a leading provider of global relocation management solutions.  We offer a full range of relocation solutions including Domestic and International Services, Compensation and Consulting Services – from total assignment management to individual services for transferees, expatriates or individuals on the move.  With full service business units strategically located throughout The Americas, Europe and Asia, and with TheMIGroup Worldwide Partner Network® located in over 150 countries, we have the capacity and capability to provide professional services across all time zones.  For more information, visit www.themigroup.com

For more information:

Contact Sarah Kenning, Director of Marketing, TheMIGroup, 905.812.8900, Sarah.Kenning@themigroup.com

How to Avoid Being Scammed When Looking for a Mover

The major concern in the household goods moving industry is the serious problem that is referred to as rogue movers. These Scam artists lurk on the internet with the sole purpose of robing you. Let’s be very clear the end game for these criminals, is to lowball your move and then upcharge you with what resembles strong-arm tactics on move day. More…

Would you buy the cheapest parachute you could find? Then why use the cheapest Mover?

Chances are very good you would look for the very best parachute you could find not the cheapest. So why is it when some people are moving they look for the cheapest Mover they can find to intrust most of, if not all of their worldly possessions?

Every year the Moving Industry receives the same negative press, someone is scammed, their goods held for ransom or stolen by some seedy internet rogue mover.  Bad press for the industry and a great opportunity for third party relocation firms to emphasise why you should not work direct with movers and that you should use a third party relocation firm to vet out the scallywags.

Firstly on a corporate end, you should not be concerned with Movers that are actively participating in the corporate market. If you are offering an allowance or lump sum, Movers that are members of organizations like CERC or ERC are in my opinion all reputable and responsible. The reason being is that if we are participating in the corporate market, we have a reputation to maintain and are focused on providing service that generates repeat business, not one- off sales.  So by simply recommending corporate movers listed in the directory you and your employees are in very good hands.

On the COD level, there are no real barriers of entry into the local market anyone can become or rather call themselves a mover. Once a shyster starts making a few bucks locally they always try to branch out and tap the long distance market.  They create professional looking web sites and run 3 or 4 different looking websites from the same basement, all aimed at online shoppers. They rarely, if ever go to the home to do an in-home survey but rather conduct the entire transaction online leaving plenty of room for bait a switch pricing on move day.

Yes the Moving Industry has its share of fly by night operator, but are the buyers as aware as they should be? One has to wonder that if a consumer goes to market to shop for anything that is the  absolute cheapest product chances are very good … it is going to be cheap. Cheap, as in, poorly made, no guarantees, no returns, final sale, terrible service. If you buy a Rolex off a guy at the bus stop chances are it’s not a real Rolex. (As consumers we all know that)

When you get a price for half the cost of a reputable mover what are the chances the service is not going to be of a high standard? We are all consumers, we all buy stuff yet when it comes to moving all our spider scenes go numb. You always find a wide eyed victim indicating they could not understand why their stuff didn’t show up in their new home. “Golly gee we paid $500.00, (when every other estimate was $2500.00) gosh-dang those movers are all bad folk”.

Sorry for my sarcasm but being from the industry I always ask myself why someone would consider a ridiculously low price and think they are going to get any resemblance of service?   The unfortunate part for our industry is it is the scammer that gets the headlines, not the tens of thousands of folks that get great service every day.

You are entrusting everything you own to the cheapest person you can find the chute may open but chances are it won’t.

  • Always get at least 3 estimates from reputable movers
  • Online prices are almost always low- ball prices to get your attention
  • Get a free no obligation in-home estimate
  • Always get a price in writing
  • Always use Goggle map and view their facility if it’s a parking lot (stop and think about it)
  • Always ask for references
  • Always do your homework (you’re a smart consumer be diligent)
  • All movers have the same overhead and cost, anyone half the price of the others should be eliminated

When you make the big decision to Jump, make sure the chute opens when you pull the cord.

Busting Relocation Myths

As the Self-managed Lump Sum relocation, DIY or reimbursed programs gain more and more popularity with corporations; I am amused to see how some folks are dropping seeds of fear into the ears of HR. They are spun like urban myths, planted by folks in hope that they take on a life of their own. A one off or what if situation used to foster doubt and perhaps sway or save a client from moving to a self-managed or DIY relocation program.

As a practical old mover /myth buster I wanted to examine four of these myths and try to shed some common sense light on them.  I have heard all of these either in presentations or read them in articles. Like any myth there could be a grain of truth to them but I think the majority have evolved into good campfire stories rather than the norm.

The myths in no particular order are:

The Four Seasons myth: This is like the “Spotting Elvis” myth, the one that is commonly used but possibly featuring a different high end hotel.  You all heard it, it goes something like this. You hirer what you hope to be a valuable employee, give them a lump sum of money and explain to them that it has to be used to move. Rather than using the money to relocate however they rent a room at the Four Season, drain the mini bar and do the Carlton on the dance floor every night until every cent is spent. At which point, you realize that you have either hired a complete idiot, the future VP of sales, or both.

True some folks may have a little difficulty budgeting for a move but the lion’s share of reasonable individuals will realize that they have to use the money wisely and have a good idea about costs. After all we all are seasoned (no pun intended) consumers, we all buy stuff, we all shop and we all want to at least appear somewhat competent. Even if they don’t have a good idea of costs, a quick reminder in writing should take care of this myth.

The Stealing myth: This is a new one as crazy as it sounds. The myth refers to someone you have just hired, they take a new position but after receiving their lump sum, they don’t show up for work they “steal” the money. Think about the information you have to gather to hire someone. You have their contact information, their referrals, their history of employment, their bank account, etc. You have hired someone who went through all of the interview processes, background checks and in some cases criminal checks and now that they have your confidence they are going to steal the “lump sum” and run. Come-on-man, any good felon would ingrain themselves in the organization and steal for years.

The Babysitting myth: I have heard from several companies that today’s millennials need handholding, they want to talk to us and that they need constant babysitting.  As the very proud father of two millennials I can say with confidence, all they need is information; they do not want to talk to you. If the only option they have is to speak to a relocation manager then they will but if they had their druthers, they would much rather have the information logically and conveniently laid out and accessible. In twenty minutes of being offered an out of town position they will have more information on the new location than you can provide in an hour phone call. They are resourceful, bright, tech savvy and more than capable of organizing a move. Again if the information is centralized and laid out in order on a platform like www.themovingmall.com it is a no brainer for them.

The Frugality myth:  This one may have some substance particularly when you have a new hire with a mountain of student debt. They may just rent a truck and do it themselves. This could result in them falling off the truck, injuring their back, being laid up in hospital and not showing up for work. Or heaven forbid they use Airbnb or stay at a friend’s rather than a hotel, big deal. As long as they show up for work on Monday why would you care? If anything, today’s youth are very resourceful and again if given information they are probably the most educated consumers in the market. As long as they have options and information they can navigate most any situation. We used to call stuff like that an adventure when we were young; it was usually a lot of fun and gave us something to talk about.

A self- managed relocation is not rocket science, if given information, laid out in a logical manner anyone can move. I am wondering if the real myth is that you need a multi-national relocation firm to move a renter a few hundred miles?

Located in Peterborough & Kitchener Waterloo, McWilliams has provided exceptional moving services throughout Canada and around the world for more then 60 years.

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