One tangible measurement in assessing moving services is the number of claims on moves. The industry average claims ratio is over 30%, in that, more than 1 in three moves will have some damage.
Our actual numbers over a 3 year period moving millions of lbs of personal house hold goods is an amazing 11.5%. With the lowest actual dollar amount paid out in the industry. (As per third party insurance industry statistics)
This is coupled with actual customer satisfaction reports on the same volumes and time lines of 93.25% satisfaction rating.
These are real numbers measured accurately and consistently over three years. (Available on request)
We are more than happy to tie our compensation to tangible measurements on a pay for performance program and we challenge all movers in the industry to do the same.